FAQs

Trust, expertise and value is at the heart of everything we do. We offer independent, knowledgeable and efficient advice to devise the holiday that you need at a competitive price. Our flexible approach gives you the holiday you want and our Operations support and fair Booking Conditions protect you if things go wrong. Our caring and efficient approach has won consistent praise.

The more we know about your likes and dislikes and what most interests you, the more we can help. All the pre-planning you do is to your advantage as it helps us provide the exact holiday you need. However, if you have no ideas at all, we will help to guide you to your perfect trip.

Information provided in our payment centre is protected by the secure systems of Srivice providers. We advise you never to email us your credit card details. We will never spam you and in the event that we will need to pass on information to third parties, it will be in line with our Privacy Policy. We shall only send you occasional information, such as a free monthly emailed newsletter, and requests to be removed from this list will immediately be respected.

Our holiday brochure is our unrivalled and frequently-updated Internet site. We believe that use of the Internet allows us to respond flexibly to changing circumstances, such as price cuts and last-minute offers, and offer a wider range of accommodation and specialist tours. Please take time to surf around; you will be surprised by the extensive information on offer.

Some hotels have a complete liquor licence which covers the sale of all types of alcohol, whilst some have partial liquor licence which only permits the sale of beer and wine. There are also some hotels which do not have a licence at all. To find out more details about the liquor policy at the hotel(s) you will be staying at when you travel to Sri Lanka, please contact your travel consultant.